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Dynamic Food and Beverage Operations Leader
2 weeks ago
This exciting leadership role is an opportunity to spearhead food and beverage operations in a prestigious hotel. As Assistant Outlets Manager, you will oversee daily activities, collaborate with the Outlets Manager, and supervise staff to create exceptional experiences for guests.
Key Responsibilities:- Oversight of multiple food and beverage outlets' daily operations
- Development and implementation of strategies to enhance service quality and efficiency
- Supervision and support of staff to ensure adherence to service standards and company policies
- Collaboration with other departments to strategize new product and service offerings
- Handling guest inquiries, requests, and complaints professionally and efficiently
- Conducting regular training sessions to improve skills and product knowledge
- Ensuring compliance with health, safety, and hygiene regulations
- Organization and execution of special events and promotions
To excel in this role, you should possess:
- A minimum of 3 years' experience in a similar position within a fast-paced restaurant environment
- Excellent knowledge of food and beverage operations, including wine and beverage service
- Proven experience with point of sale systems and Microsoft Office applications
- Strong understanding of inventory management and cost control principles
- A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred
- Responsible Service of Alcohol certification
- Exceptional communication and organisational skills
- Able to lead and motivate teams in a dynamic environment
- Strong problem-solving skills and attention to detail
- Able to remain calm and courteous while focusing on guest needs
- Knowledge of health and safety regulations in the food service industry
- Flexibility to work varying shifts, including evenings, weekends, and holidays
- A passion for delivering exceptional customer service and creating memorable dining experiences
We offer a variety of benefits, rewards, and development opportunities to recognize your contributions. Our wellbeing initiatives include apps to help you feel at your best.
- Discounts for employees and their families at hotels worldwide
- A complimentary hotel stay package to celebrate your work anniversary
- Secure parking in the centre of Brisbane for only $10 per day
- Direct access to Central train station
- Complimentary food in the employee dining room
- Laundered uniforms