Customer Experience Associate

2 weeks ago

Sydney, New South Wales, Australia Woolworths Group Full time

Woolworths Supermarkets

We're looking for an experienced and passionate individual to join our team as a Customer Experience Associate. This role is perfect for someone who has a genuine passion for food and shopping, and is eager to make a tangible difference in the lives of our customers.

About the Role

This is a fantastic opportunity to work with a diverse range of people in an industry facing rapid change. You'll be working alongside a talented team that is dedicated to providing exceptional customer service and ensuring that every customer leaves our stores feeling valued and respected.

Key Responsibilities

  • Deliver outstanding customer service by responding to customer inquiries, resolving issues, and providing product recommendations.
  • Work collaboratively with colleagues to achieve sales targets, meet customer needs, and maintain a clean and safe store environment.
  • Contribute to visual merchandising, stock management, and other retail operations to ensure a seamless shopping experience.

Requirements

  • A minimum of 1 year's experience in a customer-facing role, preferably in the retail or hospitality industry.
  • An excellent understanding of customer needs, behavior, and preferences.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers, colleagues, and management.
  • A willingness to learn, adapt, and take on new challenges in a fast-paced environment.

What We Offer

  • A competitive salary package, including a base salary of $55,000 - $65,000 per annum.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A fun and supportive work environment, with regular team-building activities and social events.
  • The opportunity to work with a diverse range of people, products, and services in a dynamic and evolving industry.

How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, please submit your application, including your resume and a cover letter outlining your relevant skills and experience.

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