Customer Experience Associate

1 week ago


Sydney, New South Wales, Australia Woolworths Group Full time

About Us

We're Woolworths Group, a leading retail company dedicated to providing exceptional customer experiences in our grocery stores.

As a Customer Experience Associate, you'll play a crucial role in helping us deliver on our promise of 'Real Food for All.'

Your primary responsibility will be to provide outstanding customer service, ensuring that every customer interaction is positive and memorable. This includes assisting customers with queries, resolving issues promptly, and promoting our products and services effectively.

To succeed in this role, you'll need excellent communication skills, a strong understanding of customer needs, and the ability to work effectively in a fast-paced environment. You'll also be required to maintain a high level of product knowledge and stay up-to-date with new developments and promotions.

In addition to your customer-facing responsibilities, you'll contribute to achieving sales targets by actively promoting products, handling cash and operating a point-of-sale system efficiently, and maintaining a clean and organized store environment.

You'll have opportunities to develop your skills and advance your career within the company, working closely with colleagues and leaders who share your passion for delivering exceptional customer experiences.



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