Enterprise Customer Success Lead

5 days ago

Melbourne, Victoria, Australia beBeeCustomerSuccess Full time $140,000 - $170,000

Our company is seeking a highly skilled professional to lead our Enterprise Customer Success team in Australia and New Zealand.

About the Role
  • We are looking for someone with extensive experience in customer engagement, sales, and strategy development.
  • The ideal candidate will have a strong understanding of customer success principles and be able to develop effective strategies to drive business growth.
Key Responsibilities:
  1. Analyze data and customer feedback to identify areas for improvement and develop targeted solutions.
  2. Develop and implement process improvements to increase efficiency and effectiveness.
  3. Build and maintain relationships with key stakeholders to ensure alignment and support.
  4. Monitor and report on key performance indicators (KPIs) to measure the success of the team.
  5. Collaborate with cross-functional teams to identify opportunities for growth and develop strategic plans to achieve them.
Requirements:
  • 8+ years' experience in customer engagement, sales, or related roles.
  • Advanced business acumen and ability to create strategic plans and objectives.
  • Strong analytical skills with the ability to interpret data and derive actionable insights.
  • Excellent communication and interpersonal skills with the ability to build strong relationships with internal and external stakeholders.
  • Demonstrated track record of success in driving business growth and improving customer satisfaction.
Benefits:
  • This is an excellent opportunity for a motivated and results-driven individual to take on a leadership role and make a significant impact on the company's success.
  • As a member of our team, you will have the opportunity to work with a dynamic group of professionals who are passionate about delivering exceptional customer experiences.

The successful candidate will be offered a competitive salary and benefits package, including health insurance, retirement plan, and generous paid time off.

  • Enterprise Customer Success Manager

    19 hours ago

    Melbourne, Victoria, Australia Axon Enterprise Full time

    LOCATION: MELBOURNE, VICTORIA, AUSTRALIAJoin Axon and be a Force for Good.- At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives...

  • Enterprise Customer Success Manager

    3 days ago

    Melbourne, Victoria, Australia Frankieone Full time

    Enterprise Customer Success ManagerAre you passionate about working with top fintechs and global crypto leaders to tackle critical issues? Do you thrive in high-intensity, fast-paced environments but without the red tape that drags organisations down? Keen to be part of a bonafide Australian success story? If so, we want you on our teamAs an **Enterprise...

  • Customer Success Coach, Enterprise

    6 days ago

    Melbourne, Victoria, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.**Culture Amp revolutionizes how millions of employees across more than 6,600 companies create a better world of work. As the global leader in employee experience, Culture Amp empowers businesses to transform employee engagement, develop high-performing teams, and retain talent via cutting-edge...

  • Lead Customer Success Strategist

    3 days ago

    Melbourne, Victoria, Australia beBeeCustomerSuccess Full time $90,000 - $120,000

    About the Role The Enterprise Customer Success Manager will be responsible for driving customer success and growth for large and strategic enterprise university accounts. This individual will lead and manage a portfolio of customers, develop account plans, and ensure customer engagement and adoption of new product offerings and services.This role...

  • Enterprise Customer Success Manager

    5 days ago

    Melbourne, Victoria, Australia Semperis Full time

    Semperis focuses on creating an employee experience that is aligned with our vision—being a **Force for Good**— starting with being a good workplace. Semperis is recognized as one of America's Fastest-Growing Cybersecurity Companies on the Inc. 5000 List, a DUNS 100 top Start Up to work for and Inc. Best Workplace for multiple years. With teams around...

  • Enterprise Success Strategist

    3 days ago

    Melbourne, Victoria, Australia Bebeesuccess Full time

    Job Title:Enterprise Success StrategistAbout the Role:As a strategic advisor and trusted partner to enterprise customers, you will leverage your expertise in customer success and platform consulting to drive measurable value through effective platform adoption.You will balance business acumen with technical understanding, ensuring customers achieve...

  • Enterprise Success Strategist

    5 days ago

    Melbourne, Victoria, Australia beBeeSuccess Full time $120,000 - $180,000

    Job Title:Enterprise Success StrategistAbout the Role:As a strategic advisor and trusted partner to enterprise customers, you will leverage your expertise in customer success and platform consulting to drive measurable value through effective platform adoption.You will balance business acumen with technical understanding, ensuring customers achieve...

  • Enterprise Solution Architect

    4 days ago

    Melbourne, Victoria, Australia beBeeSolution Full time $150,000 - $180,000

    Job Description:We are seeking a highly skilled Enterprise Solution Architect to play a pivotal role in driving customer success. This individual will work closely with internal and external stakeholders to design, document, and present innovative solutions that align with our portfolio of products and services.Main Responsibilities:Develop a deep...

  • Enterprise Customer Success Strategist

    1 week ago

    Melbourne, Victoria, Australia beBeeCustomerSuccess Full time $110,000 - $170,000

    Job OverviewAs a key player in our ecosystem, you will serve as a strategic advisor and trusted partner to enterprise customers leveraging the FICO Platform.Your mission is to drive customer success by aligning platform capabilities with strategic goals, ensuring both business impact and operational excellence.Required Skills and QualificationsTo succeed in...

  • Enterprise Customer Success Manager

    5 days ago

    Melbourne, Victoria, Australia Rackspace Full time

    Rackspace Technology is seeking an Enterprise Customer Success Manager to join the Customer Success team with a strong background in support environments. As the customer's primary point of contact with Rackspace Technology you will help customers manage change, minimise risk, optimise operations and support business growth through pro-active and personable...