Customer Service Advocate

16 hours ago

Toowoomba, Queensland, Australia beBeeCustomerService Full time $60,000 - $80,000

Job Title: Customer Service Advocate

About the Role:
  • Welcome clients and manage their experience for optimal outcomes
  • Schedule and confirm appointments with our clients
  • Provide administrative support to Clinicians (Audiologists/Audiometrists)
  • Efficiently manage daily operations of clinics, including opening and closing procedures
  • Manage clinic phone line and shared email inbox
  • Billing clients correctly and taking a range of payments

This is a permanent part-time position with working hours scheduled between Monday and Tuesday, 9:00 am – 4:30 pm.

About Us:

We are a leading provider of hearing health care services with a network of over 180 clinics nationwide. Our mission is to make a positive difference in our clients' lives through better hearing.

We offer a competitive remuneration package, including base salary plus monthly performance bonuses, salary packaging options, uniform allowance, paid parental leave, and access to discounts from over 500 retailers across Australia.

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