Digital Marketing Content Coordinator

4 weeks ago

Toowoomba City, Australia People's Choice Full time

About the role

The Brand and Marketing team at People First Bank contributes to the delivery of the strategic goals of the organization by bringing to life our brand campaigns, sponsorships, community initiatives, and communication strategies.

As the Digital Marketing Content Coordinator, you will be working within a small team, liaising with stakeholders across the business to review and develop content for the new People First Bank website.

The role requires strong copywriting and technical abilities working across various platforms, including MS Teams, Jira, Monday.com, and CMS (Sitecore). Content must consider SEO, the People First Bank brand, legal, compliance, UX, performance, and be factually correct.

Key responsibilities:

  • Liaise with Subject Matter Experts (SMEs) and the Legal and Governance teams to write, review, and edit content for the People First Bank website that is compliant with legislative and regulatory requirements.
  • Ensure consistency across pages, applying SEO, CRO, and UX design principles, branding, and that our tone of voice is accurately represented.
  • Update tasks using Jira to accurately track page build status and associated admin tasks.
  • Develop and edit pages within the CMS (Sitecore) when content is approved.

About you:

We are looking for a confident copywriter with experience using CMS platforms to maintain website content on a complex website, ideally within the corporate sector. You are technically competent, customer-focused, and have a knowledge of current trends in SEO and content marketing strategies.

Desired skills and experience:

  • Effective communication, stakeholder management, and relationship-building skills.
  • Exceptional writing skills required for crafting compelling and articulate content.
  • Digitally savvy, with an ability to quickly learn new systems and processes.
  • Experience using CMS platforms to schedule, publish, and maintain complex websites.
  • Ability to work in a fast-paced, constantly evolving environment.
  • Superior planning, organizational, and workload management skills.
  • Excellent attention to detail.

Why work at People First Bank?

People First Bank is a 100% member-owned organization with approximately 720,000 members and 1,900 employees. We have dual head offices in Adelaide and Toowoomba, and 95 branches across South Australia, Victoria, New South Wales, Queensland, and the Northern Territory, trading under two brands, Heritage Bank and People's Choice.

We are committed to creating an outstanding working environment where you feel supported, can continue to develop, and are proud advocates of our members and our business. We believe the little extras can make a big difference in supporting your success.

What we offer:

  • A range of attractive benefits for our team members, including career development opportunities, discounts on financial products and services, and a peer-driven recognition program.
  • Paid parental leave and special leave provisions.
  • Employee banking benefits and discounted insurances.
  • Career development opportunities, and ongoing training, coaching, and support.
  • A dedicated Employee Assistance Program for you and your family to access in times of need.
  • Access to wellness initiatives for you and your immediate family members.
  • Paid volunteering days and access to a diverse range of community and charitable initiatives.

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