
Dedicated Claims Specialist
3 days ago
Job Overview
">A Construction Claims Advocate is a key role in the success of our business, responsible for ensuring the delivery of high-quality claims management services to clients. This individual will provide proactive and strategic advice on navigating complex claims processes with insurers, playing a pivotal role in driving client satisfaction and loyalty.
">Key Responsibilities:
">- Provide coverage and claims strategy advice to clients on claims with major coverage issues.">
- Identify appropriate policies and/or coverages on less complex coverage issues and analyze notifications against these to provide solutions to clients against future risks.">
- Facilitate claims process (with less complexity) for clients, with supervision, to ensure progress from notification through to closure.">
- Monitor insurer response and engage with insurers and their professional advisers on less complex issues to support smooth review of claims for clients.">
- Draft communication documents for clients, such as correspondence letters, claims calculations, and reviews documents prepared by the clients, to support the less complex claims process for clients.">
- Provide claims-related data, such as loss statistics, key trends, cost reduction opportunities, and other data, to assist development of action plans to manage clients' total cost of risk.">
- Interact with individual CEs, Claims Advocacy colleagues, and Claims Operations colleagues to provide support to the team in making the claims process smooth.">
Requirements:
">- High level of experience across construction insurance policies/claims, including but not limited to contract works, industrial special risk, and liability claims.">
- Good level of experience across Excel, Word, and Outlook.">
- Strong technical knowledge around construction claims.">
- Excellent communication and interpersonal skills.">
- Ability to act proactively to drive relationships and manage a range of stakeholders with a clear customer focus.">
- Mature in outlook and strength of character to discuss complex issues with senior leaders and carry out meetings with confidence.">
- Ability to remain calm under pressure.">
What We Offer
">As a Construction Claims Advocate, you will have the opportunity to work with a dynamic team, driving excellence in claims management and providing exceptional service to clients. You will be part of a collaborative environment that fosters growth, learning, and innovation.
">How To Apply
">To apply for this exciting opportunity, please submit your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you
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