Sales Associate

3 days ago

Bondi Junction, New South Wales, Australia Pottery Barn Full time

About the Role:

We are seeking a highly skilled and enthusiastic Sales Associate to join our team at Pottery Barn Kids in Bondi Junction, Sydney. As a Sales Associate, you will be responsible for delivering exceptional customer service and creating a unique shopping experience for our clients.

Key Responsibilities:

  • Provide outstanding customer service by greeting customers warmly and assisting them with their shopping needs.
  • Efficiently process sales transactions, handle returns and exchanges, and maintain accurate records.
  • Develop and maintain knowledge of our products, features, and benefits to effectively communicate with customers.
  • Utilize effective selling techniques to build sales and increase productivity.
  • Assist in maintaining visual merchandise presentation, signage, and lighting to create an engaging store environment.
  • Uphold store and stockroom maintenance and cleanliness standards.
  • Perform other duties as assigned by management.

Requirements:

  • Previous retail sales experience, preferably in specialty retail and/or homewares, with strong customer relationship skills.
  • Passion for homewares and/or food.
  • Ability to connect with customers through service and selling.
  • Love to sell and are driven to meet and exceed sales targets.
  • Succeed in a team environment but can work independently and manage your own time.
  • Enjoy engaging with customers, discovering their stories, style, and lifestyle to connect them to the right products.
  • Have the confidence and passion to anticipate customer needs and solve problems.
  • Effective communication, organizational, and leadership skills.

Physical Requirements:

  • Ability to be mobile in the store and back-of-house areas, including standing for long periods.
  • Ability to climb ladders and use other equipment in line with safety standards.
  • Ability to lift and mobilize medium to large items, up to 30kg, while utilizing appropriate equipment and safety techniques.

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