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Hospitality Operations Manager

2 months ago

Darwin, Northern Territory, Australia Frontline Hospitality SA & NT Full time
About the Role

We are seeking an experienced Assistant Restaurant Manager to join our team at Frontline Hospitality SA & NT. As a key member of our management team, you will be responsible for leading a high-performing team and ensuring exceptional customer service in a fast-paced environment.

Key Responsibilities
  • Liaise with senior management to develop strategies for improving customer satisfaction and sales growth.
  • Mentor and train staff to ensure they meet performance expectations and provide excellent customer service.
  • Analyze sales data and customer feedback to identify areas for improvement and implement changes as needed.
Requirements

To be successful in this role, you will need:

  • A minimum of 2 years' experience in a management or supervisory capacity in the hospitality industry.
  • Excellent communication and leadership skills.
  • The ability to work well under pressure and manage competing priorities.
  • A strong understanding of the hospitality industry and current trends.
Benefits

We offer a competitive salary package including:

  • A base salary of AU$70,000 - AU$90,000 per annum.
  • A bonus structure that rewards outstanding performance.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.