Customer Value Advocate

2 weeks ago


Modbury Heights, Australia Dental Corporation Full time

As a Customer Value Specialist at Bupa, you will play a crucial role in delivering exceptional customer experiences and promoting our health solutions. Based in our Modbury store, you will work closely with customers to understand their needs and provide tailored recommendations that showcase the value and benefits of our products.

About the Role

This part-time permanent position (30 hours per week) requires a 'customer first' approach, where you will assist existing members with day-to-day transactions, ensure they understand the full value of their health insurance product, and provide solutions to any identified concerns or needs.

Key Responsibilities
  • Provide individual recommendations of the most suitable health and wellbeing products based on customer needs.
  • Develop business and community-based relationships to promote the Bupa brand and products, and acquire new members.
  • Assist customers with transactions, educate them on benefits, and provide solutions to concerns.
What You'll Enjoy

Bupa is committed to caring for its people and helping them live longer, healthier, happier lives. As a valued employee, you will enjoy access to training and development opportunities, including classroom training, e-Learning, and on-the-floor product knowledge training.

Benefits

We offer a comprehensive global health and wellbeing program, Viva Healthier and Happier, which includes all aspects of health, from mental and physical to financial, social, and environmental wellbeing. Additionally, you will have access to dedicated Store Managers who will support your growth and development.

Salary: $70,000 - $90,000 per annum (dependent on experience). We are an equal opportunity employer and welcome applications from diverse backgrounds.



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