Problem Solver

7 hours ago

Sydney, New South Wales, Australia beBeeProblemSolver Full time $120,000 - $160,000

Job Summary

The Business Resolution team is comprised of driven individuals who exercise independent judgment and tackle complex challenges. Collaborating to develop innovative solutions, the team influences processes, ensuring exceptional customer experiences throughout the lifecycle.

Key Responsibilities

  • Analytical skills combined with project management capabilities are essential for success in this role.
  • This position acts independently, evaluating situations, assessing risk, and determining best courses of action while considering customer and company interests.

Requirements

  • Tertiary qualification in a relevant field such as law or business is preferred.
  • Prior experience working in escalation management within an automotive environment or suitable knowledge of automotive systems is advantageous.
  • Microsoft Office suite basics including Word, Excel, and Outlook are necessary.
  • Dealer Management Systems experience is preferred.
  • A valid driver's license with minimum two years' driving experience is required.
  • Customer service experience is essential.

Desired Skills and Attributes

  • Customer-focused mentality.
  • Excellent communication and team player skills.
  • High attention to detail and time management abilities.
  • Ability to solve problems autonomously and follow instructions.
  • Rare combination of mental agility, analytical thinking, hands-on problem solving, and customer-service mindset.

Benefits

This role offers the opportunity to work on complex challenges and develop innovative solutions. As a member of the Business Resolution team, you will have the chance to collaborate with intelligent and driven individuals who share your passion for delivering exceptional customer experiences.

About the Role

This is a unique opportunity to join a dynamic team and make a meaningful contribution to our organization. If you are a motivated individual with excellent analytical skills and a customer-focused mentality, we encourage you to apply for this role.

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