Expert Problem Solver

3 hours ago

Sydney, New South Wales, Australia beBeeTransportation Full time $142,178 - $159,238
Problem Resolution Specialist

We are seeking a highly skilled Problem Resolution Specialist to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional service and resolving complex problems.

In this role, you will be responsible for analysing and investigating significant incidents, identifying and documenting the underlying cause, and developing effective solutions to prevent future occurrences.

Your main goal will be to drive proactive problem management, trend analysis, and process improvements that enhance overall performance and efficiency.

You will work closely with internal and external stakeholders to build strong partnerships and ensure seamless service delivery.

The ideal candidate will have proven experience in performing ITIL Problem Management functions, relevant certifications, and expertise in conducting Root Cause Analysis using appropriate methodologies.

Our team is committed to providing a safe, integrated, and efficient transport system and services. We connect people, communities, and industry.

As a member of our team, you will contribute to driving operational efficiency and effectiveness through optimised systems and processes.

Our workforce is diverse, and we welcome applicants from all backgrounds. If you are looking for a challenging and rewarding career, please submit your application.

Join us in shaping the future of transportation and making a positive impact on our community.

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