Retail Store Operations Manager

4 weeks ago

Melbourne, Victoria, Australia Seed Heritage Full time

An exciting opportunity has arisen to lead a high-performing team by driving engagement and building a positive store culture within our Flagship Doncaster Store. Work closely with the Store Manager to deliver an exceptional customer experience by demonstrating a sophisticated approach to sales, product knowledge and building long-lasting relationships.

  • Up to 50% off the new season Seed Heritage product range
  • $1,000 Yearly Clothing Allowance
  • Generous discounts across all Brandbank Group Brands including Unison, allkinds, Commonry, kikki.K & FINE-DAY
  • Monthly & seasonal bonus potential
  • Supportive team culture and environment
  • Clear career pathway towards future leadership opportunities
  • Employee Referral Program – be rewarded for referring great new people to our team
  • Health and Wellness initiatives with access to Employee Assistance Program
Job Description:

Assist with driving a customer-focused culture, creating a memorable and seamless experience with every interaction.

  • Support the Store Manager to engage and empower the team through ongoing training, mentoring and collaboration
  • Work with leadership to build an effective and profitable store
  • Motivate the team to meet sales targets and business key performance indicators
  • Support with driving operational excellence, managing rosters and preparing back-of-house administration
The Ideal Candidate:

A supportive leader with the ability to motivate and mentor a team to achieve success is required. Experience in a similar leadership or supervisory role in a fast-paced high volume fashion retail store is essential.

  • Demonstrated commercial acumen with an ability to exceed sales, wages and shrinkage KPI's and in line with budgets
  • An eye for detail, with a passion for styling and Visual Merchandising
  • Exposure to large stock volumes and stock management
  • A genuine desire to be part of Seed Heritage and alignment with our values
  • Ability to build and maintain customer relationships by delivering exceptional customer service

We offer a competitive salary of $60,000 - $80,000 per annum, depending on experience, plus up to 50% off our new season product range and generous discounts across all Brandbank Group Brands.

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