Key Customer Relationship Manager
1 week ago
We are a customer-owned bank and certified B Corporation, dedicated to serving the Northern Rivers Region. Our priority is the well-being of our customers and environment.
About The Opportunity- Deliver superior service that meets customer needs through various channels.
- Support local communities by providing impactful customer experiences.
- Grow customer base and brand awareness through product knowledge and service expertise.
This role provides opportunities in retail banking and lending. Key responsibilities include:
- Providing exceptional customer service.
- Opening accounts and assisting with current accounts face-to-face.
- Having meaningful conversations to provide best outcomes for customers.
- Setting goals for aspirational financial targets.
- Staying connected with current and prospecting customers via phone and email.
Working for us means being part of a team that values integrity, sustainability, and the power of banking for sustainable community growth. Our culture enables staff to reach their full potential, guided by customer-focused banking principles.
Our Values- People Matter Most: We recognize our people as integral to business success.
- Be Brave: Take initiative and make decisions.
- Default to Positivity: Maintain a positive attitude in challenging situations.
- Make Each Other Proud: Recognize and celebrate individual and team achievements.
- Keep it Simple: Simplify processes and procedures.
Join us in creating a positive impact on our community.
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