IT Infrastructure Specialist

4 days ago

Wollongong City Council, Australia beBeeSupport Full time $90,000 - $120,000
The Role of IT Support Specialist

As a key member of our IT team, you will play a vital role in providing expert support to our users, resolving complex technical issues and ensuring seamless operation of our infrastructure. Your problem-solving skills and technical knowledge will be put to the test as you troubleshoot problems, manage requests, and deliver exceptional service.

In addition to your day-to-day support tasks, you will have opportunities to contribute to ongoing projects and initiatives aimed at enhancing our IT services, driving innovation and growth.

Your Ideal Candidate Profile

We are seeking a highly motivated and enthusiastic individual with a passion for technology and customer service. If you have a knack for problem-solving, enjoy helping others, and thrive in a collaborative environment, this may be the ideal opportunity for you.

  • Strong communication skills, enabling you to convey technical information effectively to non-technical users.
  • A background in IT support or customer service, with a desire to learn and adapt to new technologies.
  • Experience with common operating systems and software applications.
  • Ability to work well under pressure, manage multiple tasks efficiently, and maintain a high level of professionalism.

Join us in creating a supportive and innovative environment where your ideas are valued, and your contributions make a real difference.

Competitive Benefits Package

We offer a comprehensive benefits package, designed to support your work-life balance and professional development. Enjoy flexible working arrangements, access to ongoing training, and opportunities for career progression within the organization.

If you are ready to embark on an exciting journey with us, apply now and take the first step towards a rewarding career.

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