Collection Asset Recovery Specialist

2 weeks ago


Parramatta Park, Queensland, Australia Pepper Financial Services Group Full time

Based in Parramatta, Pepper Financial Services Group is seeking an experienced Collection Asset Recovery Specialist on a full-time permanent basis to ensure the timely collection and maintenance of delinquent accounts related to our asset finance product through controlled policy, processes, and legislative requirements.

We are committed to making Pepper a great place to work and supporting you. We will offer you a values-based and diverse environment, a leadership team that supports and inspires you to strive for success, and a culture that rewards and recognises strong performance and potential.

The successful candidate will have:

  • Demonstrated experience in a Collections environment, with industry experience desirable but not essential.
  • The ability to understand and utilise systems and processes for debt collection and achieve required position outcomes.
  • Excellent verbal and written communication skills and a strong customer service ethic.
  • The ability to remain calm under pressure and be a problem solver.
  • Deliver high-quality work while maintaining turnaround times.
  • A team player who will form part of the existing positive department and company culture.

The estimated salary for this role is $85,000 - $110,000 per annum, depending on experience.

We believe in a life outside of work and offer a hybrid working model. Our Spice Rewards Program recognises each other's efforts, and we provide access to a free gym membership with our partners. You'll also receive a $ referral bonus for referring your network to the business and parental leave entitlements that provide options and flexibility.

Underpinning all that we do are our three core values: Can Do, Balanced, and Real. We think outside the box, set customers up for success, and respect people while keeping it honest.



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