Lifestyle and Volunteer Programs Manager

1 month ago


Brisbane, Queensland, Australia Southern Cross Care Queensland Full time

About the Role

We are seeking a highly skilled and experienced Lifestyle and Volunteer Programs Manager to join our team at Southern Cross Care Queensland. As a key member of our residential aged care team, you will be responsible for developing and implementing high-quality lifestyle and volunteer programs that enhance the physical, emotional, and social well-being of our residents.

Key Responsibilities

  • Oversee the entire Lifestyle function, ensuring alignment with organisational goals and resident needs
  • Monitor and evaluate the performance of Lifestyle staff, providing constructive feedback and support for professional growth
  • Manage volunteer recruitment, training, and support, ensuring effective integration into lifestyle programs and maintaining key performance indicators (KPIs)
  • Foster a positive environment for volunteers, recognising their contributions and encouraging retention
  • Ensure compliance with organisational standards and completion of mandatory training for volunteers
  • Manage the volunteer program budget, ensuring appropriate allocation of resources to support volunteer activities
  • Ensure the volunteer program complies with aged care and organisational standards, including required training and certifications
  • Produce, in consultation with the resident/representative, a Lifestyle Assessment and Care Plan that reflects the resident's interests and abilities
  • Develop, implement and evaluate individual lifestyle assessments and care plans every six months or sooner if required
  • Develop an innovative Lifestyle program that provides participants with meaningful experiences that improve their spiritual and emotional well-being
  • Organise community connections and intergenerational programs, e.g., schools, childcare, and local clubs
  • Assist in publishing a monthly volunteer newsletter and facilitate communication forum
  • Ensure the effective usage of resources to enable the delivery of a variety of programs aimed at providing choice, spiritual, and emotional well-being to residents
  • Develop an orientation program for new residents

About Us

Southern Cross Care Queensland is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.

We are committed to creating a culture where every person matters, and our culture program Known & Loved enables staff to build genuine community connections with each other and those we serve.

What We Offer

  • Competitive salary with the benefit of Not-for-Profit salary sacrifice options to take home more
  • Financial support programs like Thrive (access 50% of your earned wages early)
  • Employee Assistance Program for employees and their families
  • Opportunity to join a supportive organisation with great staff culture
  • Purpose driven organisation making a real difference
  • Convenient location with free parking

How to Apply

If you have the qualification and experience to fill this role and are ready to make a difference, then we'd love to hear from you. Please submit your application, including your resume and a cover letter outlining your suitability for the role.



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