Customer Relationship Banking Specialist

1 week ago

Perth, Western Australia beBeeCustomerExperience Full time $81,995 - $114,995
About the Role

We are seeking an experienced customer service professional with excellent relationship building skills to join our dynamic team.

As a key member of our branch, you will be the first point of contact, providing exceptional customer service to our network by identifying and supporting customers to explore their current and future financial needs.

You will be responsible for undertaking transaction activities, educating customers on using digital banking solutions, and conducting needs-based conversations to generate opportunities in personal banking and lending.

About You

An individual with exceptional communication and relationship building skills will thrive in our environment. We're looking for career-minded individuals with a genuine interest in or passion for banking.

If you are a team player who loves to collaborate and bring a proactive attitude and a commitment to exceeding customer expectations, then we want to hear from you.

While previous banking experience is not necessary, it's certainly an advantage.

About Us

We are a unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands includes diverse offerings, each with their own defined customer audience and brand personality.

We share one goal – to build social capital through banking by creating trust with customers, exploring staff potential, and believing that tiny gestures and big ideas can change the world for communities.

Our inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day.

We celebrate, value, and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies, and abilities.

Benefits

We offer a comprehensive benefits package designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion.

Some of the fantastic perks you can enjoy as part of our team include flexible working arrangements, discounted financial products, salary sacrificing options, paid parental leave, purchase additional annual leave, discounted private health insurance plan, Employee Assistance Program, and access to employee network groups.

  • Flexible working arrangements
  • Discounted financial products
  • Salary sacrificing options
  • Paid parental leave
  • Purchase additional annual leave
  • Discounted private health insurance plan
  • Employee Assistance Program
  • Access to employee network groups

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