Concession Store Manager

4 days ago


South Melbourne, Victoria, Australia MIMCO Full time
About the Role

We are seeking a highly motivated and experienced Concession Manager to join our team at David Jones Rundle Mall in SA. As a key member of our retail team, you will be responsible for delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Customer Service: Create a warm and genuine customer experience, ensuring that every customer leaves the store feeling valued and satisfied.
  • Sales and Profit: Drive sales growth and achieve financial targets by ensuring the achievement of key performance indicators.
  • Team Management: Inspire and empower your team through collaborative leadership, training, and development.
  • Operational Excellence: Ensure the store is run efficiently, with a focus on stock control, visual merchandising, and operational excellence.
Requirements
  • Experience: Proven experience in managing a fast-paced retail or hospitality business.
  • Skills: Strong customer service skills, ability to manage budgets, and experience with stock control and visual merchandising.
  • Attributes: Passion for the retail industry, exceptional service skills, and a strong sense of personal style and presentation.
What We Offer
  • Competitive Remuneration: A competitive remuneration package, including incentives.
  • Seasonal Product Allowances: Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery, and Mimco products.
  • Excellent Career Progression: Excellent career progression involving regular training and on-the-job development.


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