Outpatient Administration Manager

1 week ago


Cairns, Queensland, Australia Cairns and Hinterland Hospital and Health Service Full time
About the Role

We are seeking an experienced Outpatient Administration Manager to join our team at the Cairns and Hinterland Hospital and Health Service. As a key member of our Business Improvement and Support Service, you will play a critical role in shaping corporate governance and providing management, coordination, and review of outpatient business processes, systems, and procedures.

Key Responsibilities
  • Provide expert consultancy advice on outpatient administration processes across the entire health service, including detailed knowledge and experience of SOSIS guidelines.
  • Lead, identify, and achieve operational and strategic reform, innovation, and redesign activities for outpatient services, in collaboration with clinical leads and stakeholders.
  • Manage outpatient responsibilities associated with the use of enterprise and non-enterprise business information systems, including auditing system use and compliance, monitoring, and improving data quality.
  • Pro-actively communicate all relevant information to service directorates, line managers, and other key stakeholders, including provision of reports and analysis.
  • Oversee the implementation, monitoring, and analyzing of activity information and report outcomes against performance objectives, benchmarks, and business plans.
What We Offer
  • Competitive remuneration
  • Annual incremental increases
  • Career training and development
  • Wellness programs

As a Cairns and Hinterland Hospital and Health Service employee, you will have access to a range of benefits and opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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