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5 days ago
Enterprise Infrastructure Specialist
About the Role:This position involves delivering end-to-end support across diverse IT systems, including desktop, server, and enterprise environments. The successful candidate will administer and maintain Active Directory, Azure AD, and user access controls.
Main Responsibilities:- Support for desktop, server, and enterprise systems in Windows and Linux environments.
- Maintenance of Active Directory, Azure AD, and user access controls.
- Management of the IT asset lifecycle - procurement, deployment, tracking, and decommissioning.
- Licensing compliance and report generation for usage, inventory, and audit readiness.
- Implementation of internal controls, policies, and technical documentation.
- Incident response, disaster recovery, and after-hours maintenance as needed.
- Mentorship of junior IT staff and contribution to team capability uplift.
- Deep technical proficiency in both Windows and Linux environments.
- Strong understanding of Active Directory, Azure AD, networking fundamentals (TCP/IP, DNS, DHCP), and endpoint security.
- Experience managing IT assets and systems using tools such as SNIPE, JSM or Jira.
- Strong documentation, communication, and collaboration skills.
- Ability to work flexibly, including participation in an on-call rotation and after-hours support.
- Prior experience in a senior or mentoring role in IT operations.
- Scripting experience (e.g., PowerShell), plus familiarity with Microsoft Endpoint Manager (Intune) and JAMF.
- Exposure to ITIL practices around incident, change, and asset management.
- Industry certifications such as CompTIA, Microsoft, ITIL or Cisco.
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