Insurance Recovery Specialist

Key ResponsibilitiesTo deliver a personalized and seamless customer experience for at-fault third-party (TP) customers by educating, negotiating, and providing suitable solutions tailored to their circumstances.To ensure the best possible recovery outcome by proactively contacting TP customers to obtain critical information and maximize contact rates.To...

Auto & General is seeking a skilled Claims Consultant to join our team. As a Claims Consultant, you will play a critical role in providing a personalized and seamless customer experience for at-fault Third Party (TP) customers. Your key responsibilities will include: * Proactively contacting TP customers to obtain critical information, ensuring the best...

About the RoleWe are seeking a skilled Claims Recovery Specialist to join our team at Auto & General. As a Claims Recovery Specialist, you will play a critical role in establishing contact with third parties directly involved in motor vehicle accidents. Your primary responsibilities will include:Providing a personalized, seamless customer experience for...

About the RoleWe are seeking a highly skilled and experienced Team Leader Recoveries to join our team at Auto & General. As a key member of our recovery operations team, you will be responsible for leading a team of dedicated and task-focused recovery specialists to achieve exceptional client and company outcomes.Key ResponsibilitiesDeliver Exceptional...

{"title": "Recovery Team Lead", "content": "About the RoleWe are seeking a highly skilled and experienced Recovery Team Lead to join our team at Auto & General. As a key member of our recovery operations, you will be responsible for leading a team of dedicated and task-focused recovery specialists to achieve exceptional client and company outcomes.Key...

About the RoleWe are seeking a highly skilled and experienced Senior Recovery Manager to lead our dedicated and task-focused complex and legal recovery specialists. As a key member of our team, you will be responsible for ensuring the best client and company outcome is achieved while delivering consistently high levels of service to each and every...

About UsAt Auto & General, we're dedicated to providing innovative solutions to safeguard our customers in times of need. Our multi-award-winning brand, Budget Direct, and partnerships with leading brands like Qantas, ING, and Virgin Money, demonstrate our commitment to excellence. Our range of general insurance products protects customers on the road, at...

Claims Consultant RoleAt Auto & General, we're committed to delivering exceptional claims service to our customers. As a Claims Consultant, you'll play a crucial role in ensuring that our customers receive the best possible outcome for their assigned cases.Key Responsibilities:Provide personalized, seamless customer experiences for at-fault third-party...

Job Summary:We are seeking a highly skilled Claims Consultant to join our team at Auto & General. As a Claims Consultant, you will be responsible for delivering superior claims service, determining proper policy coverage, and investigating, evaluating, and negotiating assigned cases.Key Responsibilities:Claims Process Expertise: Possess a sound knowledge of...

Job Summary:We are seeking a highly skilled Claims Consultant to join our team at Auto & General. As a Claims Consultant, you will be responsible for delivering exceptional claims service, investigating and evaluating assigned cases, and negotiating with third parties and insurers.Key Responsibilities:Claims Investigation and Evaluation: Conduct thorough...

Job DescriptionWe are seeking a skilled Insurance Product Support Specialist to join our team at Auto & General. As a key member of our support team, you will be responsible for providing exceptional customer service and support for our insurance products.Key Responsibilities:Consult with customers regarding support of various insurance productsConduct...

{"title": "Commercial Specialist", "description": "About the RoleWe are seeking a highly skilled Commercial Specialist to join our team at Auto & General. As a key member of our Third Party Recoveries and Settlements department, you will be responsible for managing supplier performance and ensuring compliance with legal and regulatory obligations.Key...

Key ResponsibilitiesWe are seeking a skilled Insurance Dispute Resolution Specialist to join our team at Auto & General.Key Responsibilities:Receiving and assessing all Complaints and Disputes referredInvestigating and responding to all Complaints and DisputesProviding excellent customer service and communicationRequirements:Strong analytical and...

{"title": "Knowledge Writer Role", "description": "Drive Operational ExcellenceAs a Knowledge Writer, you will play a crucial role in driving operational excellence to support delivering exceptional service and strong cost outcomes through continuous improvement of motor claims procedures across the Third-Party Recoveries & Settlements team.Your Key...

{"title": "Knowledge Writer Role", "description": "Drive Operational ExcellenceAs a Knowledge Writer, you will play a crucial role in driving operational excellence to support delivering exceptional service and strong cost outcomes through continuous improvement of motor claims procedures across the Third-Party Recoveries & Settlements team.Your Key...

About the RoleThe Commercial Specialist, Third Party Recoveries and Settlements plays a crucial role in managing supplier performance in line with legal and regulatory obligations to support the department and company strategic goals while upholding ethical standards within the industry.Key ResponsibilitiesDevelop and maintain strong relationships with...

About the RoleThe Commercial Specialist, Third Party Recoveries and Settlements is a key position within the department, responsible for effectively managing supplier performance in line with legal and regulatory obligations. This role provides leadership and guidance to a supplier performance lead and is a critical component of the team's success.Key...

About the RoleThe purpose of the Commercial Specialist is to effectively manage supplier performance in line with legal and regulatory obligations to support the department and company strategic goals while upholding ethical standards within the industry.The role provides leadership and guidance to a supplier performance lead and is responsible for...

About the RoleThe purpose of the Commercial Specialist is to effectively manage supplier performance in line with legal and regulatory obligations to support the department and company strategic goals while upholding ethical standards within the industry.The role provides leadership and guidance to a supplier performance lead and is responsible for...

About the RoleWe are seeking a highly skilled and motivated Claims Consultant to join our team at Auto & General. As a Claims Consultant, you will play a critical role in providing a personalized and seamless customer experience for at-fault third-party (TP) customers.Key ResponsibilitiesCustomer Education and Negotiation: Educate and negotiate with TP...