Retail Store Manager Assistant

3 weeks ago


Central Coast, Australia Sussan Full time
About the Role:

As a key member of our retail team, you will play a vital role in driving sales growth and delivering exceptional customer experiences. As Assistant Store Manager, you will be responsible for assisting the Store Manager in overseeing all aspects of the store, stepping in to manage operations in their absence.

Key Responsibilities:

  • Assist the Store Manager in leading the in-store team, inspiring and coaching them to achieve sales targets and deliver excellent customer service.
  • Identify opportunities to increase sales and improve overall revenue, working closely with the Store Manager to implement effective strategies.
  • Enhance customer experience through friendly and attentive service, strong product knowledge, and up-to-date styling advice.
  • Manage new stock deliveries and curate the store's visual merchandising, ensuring a visually appealing and engaging shopping environment.
  • Assist with administrative tasks, including payroll, banking, and efficient rostering.

Why Sussan?

  • We offer a comprehensive online learning program, followed by in-store training with your Store Manager, to support your development and growth.
  • Access to Management Development Programs, which will immerse you in every facet of running your own store, providing the support you need for your development.
  • Generous 50% team member discount on Sussan product and the opportunity for monthly and seasonal bonuses.
  • Additional discount across our Sportsgirl and Suzanne Grae brands.
  • Work-life balance with a 3-day weekend on a fortnightly rotating roster and no Sunday shifts.
  • Discounted private health insurance through Medibank Private.
  • Team member referral program.
  • Involvement in Sussan's 18-year partnership with Breast Cancer Network Australia – BCNA.


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