Luxury Retail Assistant

4 weeks ago


Cockburn Central, Western Australia Frontline Retail WA Full time

Job Title: Assistant Store Manager - Luxury Jewellery

Company: Frontline Retail WA

We are seeking an experienced Assistant Store Manager to support our luxury jewellery store in Cockburn Gateways. As a key member of our team, you will be responsible for delivering exceptional customer service, managing day-to-day store operations, and driving business growth.

Key Responsibilities:

  • Support the Store Manager in leading, coaching, and motivating the store team to deliver outstanding customer service and achieve sales targets
  • Assist in managing day-to-day store operations, including inventory management and visual merchandising
  • Provide personalised, high-end service to customers, building strong relationships with clients and ensuring an unforgettable luxury experience
  • Collaborate with the Store Manager to implement sales strategies and drive business growth
  • Lead by example in maintaining impeccable store presentation, upholding the brand's high standards of luxury and excellence
  • Take an active role in staff development, helping to identify training needs and providing support to ensure ongoing growth and performance
  • Step in to manage the store in the absence of the Store Manager

What We're Looking For:

  • Experience in an Assistant Store Manager role or similar, ideally within jewellery retail
  • Strong leadership and people management skills
  • Polished presentation
  • Excellent communication and interpersonal skills, with a customer-centric approach
  • A passion for luxury jewellery, with a keen understanding of the market and product knowledge
  • Experience in store operations, including inventory management and visual merchandising
  • A proactive, solution-focused mindset with a drive to exceed sales goals

What is on Offer:

  • Competitive salary package with bonus opportunities
  • Staff discounts and incentives
  • The chance to work in a luxurious retail environment with stunning products
  • Ongoing professional development and training


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