Client Service Expert

2 weeks ago

Perth, Western Australia beBeeRelationship Full time $90,000 - $120,000
Client Relationship Manager

Our organization seeks an experienced Client Relationship Manager to deliver exceptional support and service to our clients.

The ideal candidate will possess excellent communication and interpersonal skills, with a proven ability to build strong relationships with clients and colleagues alike.

  • Develop and maintain strong client relationships to ensure high levels of satisfaction and retention.
  • Act as the primary point of contact for clients, responding to queries and concerns in a timely and professional manner.
  • Collaborate with internal teams to resolve client issues and deliver solutions that meet their needs.
  • Identify opportunities to upsell and cross-sell services to existing clients, driving revenue growth and expansion.
  • Stay up-to-date with industry trends and developments, applying this knowledge to improve client outcomes and drive business success.
Requirements:
  • Proven experience in a client-facing role, preferably in a similar industry or sector.
  • Strong problem-solving skills, with the ability to think critically and creatively to resolve complex client issues.
  • Ability to work independently and as part of a team, prioritizing tasks and managing multiple projects simultaneously.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment, with a focus on collaboration and innovation.

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