Expert Service Technician

2 weeks ago

Perth, Western Australia beBeeSolutions Full time $100,000 - $125,000
Technical Solutions Expert

This role is focused on delivering exceptional technical guidance and support to clients, driving long-term partnerships and aftermarket sales initiatives.

The Technical Solutions Expert will work closely with clients to understand their performance needs and propose tailored solutions. They will establish and execute effective sales strategies, cross-sell products and services, and provide expert maintenance support.

Key Responsibilities:
  • Partner with clients to identify performance gaps and develop targeted solutions.
  • Develop and execute strategic sales plans to drive growth in aftermarket sales.
  • Mentor internal teams and customers on product best practices, upgrades, and service requirements.
  • Build a pipeline of opportunities, quotes, and costings using an ERP system.
  • Lead technical presentations, demos, and issue resolution with professionalism and clarity.

Frequent travel to customer sites may be required to ensure the best outcome for our clients.

Requirements:
  • Engineering background with strong technical fluency.
  • Technical experience in sales engineering or aftermarket roles, preferably in manufacturing or heavy industry.
  • Proficient in MS Office, particularly in Outlook, Word, and Excel.
  • Experience using SAGE or other ERP systems.
  • Excellent problem-solving, communication, and presentation skills.
  • Self-motivated and able to work effectively in remote collaboration.

A competitive salary, bonuses, and professional development opportunities are available to successful candidates.

What We Offer:
  • A collaborative work environment that fosters innovation and growth.
  • Access to ongoing training and development opportunities.
  • Opportunities for advancement and career progression.

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