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Hospitality Manager
2 months ago
**About the Role**
The Australian Venue Co is seeking a highly skilled and experienced Duty Manager to join our team. As a Duty Manager, you will be responsible for ensuring the smooth operation of our venue, providing exceptional customer service, and leading a team of staff to deliver an outstanding experience for our guests.
**Key Responsibilities**
- Manage the day-to-day operations of the venue, including staff supervision, inventory management, and customer service.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with the management team to achieve business objectives and improve operational efficiency.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Provide training and development opportunities for staff to enhance their skills and knowledge.
**Requirements**
- Minimum 1 year of experience in a management role in the hospitality industry.
- Proven track record of delivering exceptional customer service and leading a team to achieve business objectives.
- Strong communication and interpersonal skills, with the ability to work effectively with staff, customers, and stakeholders.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Knowledge of hospitality operations, including inventory management, stock control, and cash handling.
**What We Offer**
- A competitive salary and benefits package.
- Opportunities for career development and advancement.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.