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Hospitality Manager

2 months ago


Melbourne, Victoria, Australia Australian Venue Co Full time

**About the Role**

The Australian Venue Co is seeking a highly skilled and experienced Duty Manager to join our team. As a Duty Manager, you will be responsible for ensuring the smooth operation of our venue, providing exceptional customer service, and leading a team of staff to deliver an outstanding experience for our guests.

**Key Responsibilities**

  • Manage the day-to-day operations of the venue, including staff supervision, inventory management, and customer service.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with the management team to achieve business objectives and improve operational efficiency.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Provide training and development opportunities for staff to enhance their skills and knowledge.

**Requirements**

  • Minimum 1 year of experience in a management role in the hospitality industry.
  • Proven track record of delivering exceptional customer service and leading a team to achieve business objectives.
  • Strong communication and interpersonal skills, with the ability to work effectively with staff, customers, and stakeholders.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Knowledge of hospitality operations, including inventory management, stock control, and cash handling.

**What We Offer**

  • A competitive salary and benefits package.
  • Opportunities for career development and advancement.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.