Administrative Support Officer

3 weeks ago

Melbourne, Victoria, Australia West Wimmera Health Service Full time

About the Role

This position is responsible for providing excellent customer service to all internal and external consumers. The successful applicant will be required to work across all sites as mutually agreed upon.

Key Responsibilities

  • Provide a courteous and efficient customer service to all members of the public in person and while answering and making phone calls.
  • Maintain an organised workstation and efficiently complete administrative tasks.
  • As a stakeholder in the finance team, the successful applicant will be encouraged to identify and discuss process efficiencies and promote financial stability and maintain adherence with policy and industry regulations.
  • Perform clerical and administrative tasks such as filing and data entry, distribution and recording of mail received and preparing mail to be sent.
  • Transactional duties; receipting Eftpos transactions, issuing receipts and completing payment of transactions or invoices via computer systems, cash balancing.
  • Work co-operatively in a team environment offering support to other team members.

Selection Criteria

  • Effective communication, interpersonal and organisational skills
  • Ability to work independently
  • Pleasant and courteous phone manner that is received clearly by diverse community members
  • Ability to prioritise workload and multi-task at peak times
  • High level of competency using business computer programs including Microsoft Office suite of programs – Outlook, Word, Excel & Access, Teams

How to Apply

Applications should include a resume and a cover letter outlining your suitability for the role. Please also include a response to the selection criteria.

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