Senior Team Leader
3 days ago
A prestigious hospitality establishment is seeking a seasoned leader to spearhead its operations.
We offer a dynamic environment where you can develop and train a team to deliver exceptional guest experiences.
The ideal candidate will have a proven track record in leading large, multi-skilled teams and driving business growth through innovative initiatives.
The successful applicant will be responsible for managing day-to-day operations, including opening and closing procedures, back-of-house administration, recruiting and rostering staff.
We are looking for someone who is passionate about delivering outstanding customer service and has the ability to inspire and motivate others.
Key Responsibilities:
- Lead and develop a high-performing team to achieve operational excellence.
- Implement strategies to drive sales growth and improve customer satisfaction.
- Maintain a safe and healthy work environment.
- Manage budgets and resources effectively.
- Develop and maintain strong relationships with colleagues and stakeholders.
Requirements:
- Demonstrated leadership experience in hospitality or retail.
- Proven ability to lead, develop and coach a large, multi-skilled team.
- Strong communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Highly developed customer service skills.
- Current industry RSA and RSG/RCG qualifications.
Benefits:
- An exclusive discount card for Endeavour Group brands.
- Access to free services to support your wellbeing.
- Opportunities for learning and development to grow your career.
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