Administrative Assistant

3 days ago

Sydney, New South Wales, Australia beBeeSupport Full time
Student Support Officer Role Overview

This Student Support Officer position is a fantastic opportunity to provide administrative support and services to students in a variety of capacities. The successful candidate will be responsible for coordinating student placements, managing accommodation bookings, and providing customer service to students and stakeholders.

Key Responsibilities:
  • Assist students with check-in and check-out procedures, including occasional airport transfers;
  • Arrange travel for students attending outreach trips and visiting staff;
  • Build effective relationships with students, staff, and placement facilities by providing professional service and resolution of issues regarding placements;
  • Liaise with learning institutions in the development of partnerships for the placement of students, including maintaining a database of placement sites/agencies and the student information database;
  • Collate and analyse data relating to student results, evaluations of supervisor performance, and feedback for reports;
  • Contribute to the improvement of service delivery that ensures a streamlined student placement process.
Requirements:
  • Completion of a degree or equivalent qualification; or completion of an advanced diploma qualification and at least 1 year of subsequent relevant work experience; or completion of a diploma qualification and at least 2 years of subsequent relevant work experience; or completion of a Certificate IV and extensive relevant work experience or an equivalent combination of relevant experience and/or education/training;
  • Experience in educational administration and/or student coordination or similar environment (desirable);
  • Demonstrated ability to work under pressure to meet tight deadlines using effective time management and planning skills;
  • Preparation of high-quality documentation, including accurate presentations, reports, and promotional materials;
  • Excellent operational, organisational, and administration skills, including the ability to manage multiple competing priorities;
  • Highly developed communication skills, with the ability to build relationships and engage with local contractors and external stakeholders;
  • High level of competency across the Microsoft Office Suite and the ability to quickly pick up new facilities management, finance, and general database systems.
Benefits:
  • Fitness Passport available;
  • Generous training and development opportunities;

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