Retail Operations Manager
2 months ago
Unlock Your Potential as a Retail Operations Manager
At Singtel, we're committed to delivering exceptional customer experiences and driving business growth. As a Retail Operations Manager, you'll play a critical role in leading our team to achieve this goal.
Your Key Responsibilities:
- Lead and Develop Your Team: Foster a culture of excellence, empowering your team to deliver outstanding customer service and drive sales growth.
- Operational Excellence: Ensure seamless day-to-day operations, maintaining a welcoming and engaging store environment that exceeds customer expectations.
- Customer Service Champion: Resolve customer inquiries with patience and professionalism, ensuring a positive experience that drives loyalty and retention.
- Training and Development: Assist with onboarding new team members, providing them with the tools and knowledge needed to succeed in their roles.
What We're Looking for in a Candidate:
- Proven Retail Experience: You have a deep understanding of the retail environment and possess innovative practices to drive business growth.
- Customer Service Expertise: You've mastered the art of customer service, delivering exceptional experiences that drive loyalty and retention.
- Problem-Solving Skills: You're a pro at resolving complex issues, making thoughtful and informed decisions that drive business success.
- Results-Driven Leader: You're a charismatic leader who thrives in a collaborative environment, driving your team to achieve exceptional results.
Perks We Love at Singtel:
- Competitive Remuneration: Enjoy a competitive salary and unmatched sales commissions.
- Employee Benefits: Unlock additional benefits with our exclusive partnerships, including discounts on products and services.
- Professional Development: Access training and mentoring opportunities through our OptusU Capability Institute.
- Flexible Working Arrangements: Enjoy flexible working arrangements that suit your needs.
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