Medical Device Support Professional

3 days ago


Brisbane, Queensland, Australia beBeeEmpathizer Full time $103,224 - $111,000
Emergency Response Specialist

The role of an Emergency Response Specialist is to provide critical support to clients with additional needs. This involves delivering medical devices and ensuring 24/7 availability for clients who may require assistance.

Key Responsibilities:
  • First point of contact for clients requiring emergency assistance
  • Responding to a range of medical alarm activations, from emergencies to routine checks
  • Notifying emergency services when necessary and providing critical information
  • Following established protocols and administrative procedures
  • Providing reassurance and peace of mind to clients and their families
Required Skills and Qualifications:
  • A 'people person' with exceptional interpersonal skills and empathy
  • Proven experience in customer service and strong listening abilities
  • Excellent resilience and adaptability
  • Proficiency in using computer systems and accurate typing skills
  • Holding a first aid certificate or willingness to obtain one
  • A team player with a positive attitude and ability to contribute to a dynamic work environment
  • A candidate seeking long-term career stability and growth opportunities


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