Global Service Delivery Lead
2 weeks ago
Service Delivery Manager - Exciting Career Opportunities
This is an exceptional chance to join ETE Group Pty Ltd as a Service Delivery Manager and take on a pivotal role in their fast-growing business. As a key member of the team, you will be responsible for delivering high-quality services to their prestigious client base.
Key Responsibilities:
- Accountable for service delivery outcomes and customer satisfaction.
- Meet regularly with clients to review service status and progress.
- Prepare and present client operational and service reports.
- Strategically liaise with clients on their issues register/roadmap.
- Act as the primary point of contact for clients.
Requirements:
- Minimum 3 years' experience as a Service Delivery Manager/Customer Success Manager.
- Strong knowledge of ITSM processes and project management.
- Demonstrated experience in client management and leadership.
- Exceptional stakeholder management skills.
This is a fantastic opportunity to grow your career in a dynamic and innovative company. If you are a motivated and experienced professional looking for a new challenge, please apply now.
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