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HDR Administration Officer
2 months ago
We are seeking a highly skilled and experienced HDR Administration Officer to join our team at The University of Queensland. As a key member of our Higher Degree Research (HDR) portfolio, you will play a critical role in providing expert administrative support for HDR programs.
Key Responsibilities- Assess and process HDR candidate requests, including applications, scholarships, milestone extensions, and examination processes, while adhering to relevant policies and procedures.
- Provide procedural advice and respond to enquiries from HDR candidates, advisors, and other stakeholders, ensuring effective communication and support.
- Maintain accurate data entry in corporate information systems, generate reports, and manage correspondence related to HDR processes.
- Collaborate with enrolling units and other teams to foster strong working relationships and contribute to continuous improvement of HDR administrative processes.
We are looking for a highly organized and detail-oriented individual with a strong background in administration and customer service. The successful candidate will have:
- An undergraduate degree in a relevant field or an equivalent combination of education and experience.
- Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
- Commitment to delivering high-quality customer service with excellent attention to detail and sound judgment.
- Proficient in using corporate information systems, with the ability to learn quickly and adapt to new software and procedures.
- Strong interpersonal and communication skills, both written and verbal, enabling effective collaboration in a team environment.
The University of Queensland is a world-leading research-intensive university that is committed to excellence in teaching, research, and community engagement. We offer a dynamic and inclusive work environment that values diversity and promotes opportunities for professional growth and development.
What We Offer- A competitive salary and benefits package.
- A dynamic and inclusive work environment that values diversity and promotes opportunities for professional growth and development.
- Access to professional development opportunities and training programs.
- A range of flexible working arrangements, including hybrid working options and flexible start/finish times.
- A comprehensive employee assistance program.
