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Cinema Experience Manager

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Sydney, New South Wales, Australia beBeeGuestExperience Full time $70,000 - $85,000

Deliver exceptional guest experiences as a Cinema Manager, overseeing daily operations in a luxurious cinema setting. Your key responsibilities include:

  • Ensuring customer satisfaction through proactive management of day-to-day activities
  • Leading a team to achieve sales and revenue targets while maintaining operational efficiency
  • Implementing effective food and beverage delivery systems
  • Monitoring and enhancing guest service activities to drive business growth
  • Maintaining a safe working environment by adhering to safety protocols

You will work closely with the management team to implement new initiatives and promotions, ensuring outstanding results and exceptional guest experiences.

Key Performance Indicators (KPIs) include:

  • Meeting or exceeding revenue and expense targets
  • Maximizing sales through product knowledge and effective marketing strategies
  • Maintaining accurate cash handling and audit procedures
  • Ensuring Cost of Goods Sold (COGS) aligns with company guidelines

Requirements include strong leadership skills, excellent communication abilities, and a focus on operational excellence. Previous experience in coffee/café or fast food service at a supervisory level is essential for success in this role.