Dairy Department Supervisor

3 weeks ago

Sydney, New South Wales, Australia Talent Focus Full time
Dairy Department Manager Job Description

At Talent Focus, we're seeking a highly skilled and experienced Dairy Department Manager to join our team. As a key member of our independent specialty grocer, you'll be responsible for overseeing the daily operations of our dairy section, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Inventory Management: Monitor stock levels, place orders, and maintain optimal inventory to meet customer demand while minimizing waste.
  • Quality Control: Ensure all dairy products are fresh, properly stored, and displayed attractively, conducting regular quality checks to maintain high standards.
  • Team Leadership: Lead and manage the dairy department team, including scheduling, training, and performance evaluations to ensure a high-performing team.
  • Customer Service: Address customer inquiries and complaints professionally and promptly, providing product knowledge and recommendations to enhance the customer shopping experience.
  • Merchandising: Plan and execute effective merchandising strategies to maximize sales and enhance the customer shopping experience.
  • Health and Safety: Ensure adherence to health and safety regulations, food safety standards, and company policies to maintain a safe working environment.
  • Financial Management: Assist in budgeting, monitor department expenses, and analyze sales reports to identify opportunities for improvement.
About You:
  • Experience: Minimum of 3 years of experience in a retail environment, preferably in a dairy or perishable goods department.
  • Education: High school diploma or equivalent. Additional qualifications in retail management or food safety are a plus.
  • Skills: Strong leadership, organisational, and communication skills, with the ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Knowledge: Familiarity with dairy products, food safety regulations, and inventory management practices.
  • Physical Fit: Ability to lift to 20kgs and ability to stand, walk, and bend for extended periods.
  • Availability: Available to work flexible hours, including weekends, holidays, and evenings or on-call work.
  • Cold Storage Handling: Work in a refrigerated/freezer environment.
  • Work Rights: Australian citizen/Permanent Resident.

At Talent Focus, we offer a range of benefits, including employee discounts and other perks. If you're passionate about serving the local community and have a strong background in dairy management, we'd love to hear from you. Please send a copy of your resume to Jennifer.ho@talentfocus.com.au.

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