Front of House Coordinator

2 days ago


Brisbane, Queensland, Australia Chandler Macleod Full time

We are seeking a highly skilled and organized Front of House Assistant to join our client's corporate office in the Brisbane CBD.

About Our Client

Our client is a world-leading professional service firm specializing in risk, strategy, and people. They offer a dynamic and supportive work environment that values teamwork and collaboration.

Key Responsibilities

  • Meet and greet clients and visitors, providing exceptional customer service and ensuring a positive experience.
  • Direct clients and staff to appropriate meeting rooms, ensuring timely and efficient use of facilities.
  • Coordinate function and special event catering, including setup and execution.
  • Provide audio-visual support and room setup for meetings and events.
  • Operate the Event Management System to streamline event planning and execution.
  • Liaise with meeting organizers and hosts to ensure seamless event delivery.
  • Maintain the reception area, ensuring it remains clean and well-presented at all times.
  • Monitor housekeeping on the client floor, addressing any issues promptly.
  • Possess versatility and flexibility in working hours, adapting to changing demands as required.
  • Order catering supplies for kitchens, ensuring timely delivery and quality standards.
  • Manage security systems and visitor passes, maintaining confidentiality and discretion.
  • Serve as primary backup for Back of House operations.
  • Assist with after-hours contract management for tenancy and building-related issues.

About You

  • Demonstrate excellent customer service skills, with a strong focus on delivering exceptional experiences.
  • Proven MS Office skills, with ability to learn new software applications quickly.
  • Demonstrate high urgency and attention to detail, prioritizing tasks effectively.
  • Showcase problem-solving skills, thinking creatively to resolve complex issues.
  • Exhibit excellent interpersonal and communication skills, building strong relationships with colleagues and clients.
  • Demonstrate high-level organizational skills, managing multiple tasks and deadlines efficiently.

Benefits

  • Competitive salary package, including a base salary of $67,500 + superannuation.
  • Permanent position, offering stability and long-term career prospects.
  • Brisbane CBD location, providing easy access to public transport and amenities.


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