
Creating Positive Change
1 week ago
Emergency Relief Specialist
We are seeking a compassionate and proactive Emergency Relief Specialist to assess community member needs and provide appropriate financial assistance and referrals.
Key Responsibilities:- Conduct interviews and assessments for emergency relief with community members
- Determine the assistance to be provided in line with our standards of practice
- Escalate complex or unresolved matters
- Maintain accurate, up-to-date client records and data
- Identify risks to community members, staff, and organization and bring them to the attention of the relevant Line Manager as soon as possible
- A Working With Children Check
- Diploma level (preferred) or Certificate IV (minimum) qualification in a related field (Community Services etc)
- Experience working in the community services sector
- Experience working with people from culturally and linguistically diverse backgrounds would be beneficial
- NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
- Flexible working conditions
- Health, fitness, and financial discounts/benefits
- Paid parental leave - 12 weeks
- Up to 8 weeks leave per year through our purchase leave scheme
- Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
This is a permanent full-time position based in Wagga Wagga, NSW. Our practitioners are strength-based and trauma-informed in their practice to build individual capacity, resilience, and well-being.
Our Doorways program provides person-centered care to community members experiencing financial or other forms of hardship through the provision of financial and material emergency relief.
Case management is provided at some of the Doorways sites to engage people through early intervention and address long-term disadvantage to break the cycle of poverty and alleviate financial hardship.
About Us:We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
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