Customer Experience Specialist

2 weeks ago

Haymarket, New South Wales, Australia beBeeSupporter Full time $60,000 - $90,000

Job Description

","We're seeking a skilled Customer Care Specialist to deliver exceptional support and guidance to our customers.

This role involves providing timely, professional assistance via email, phone, and chat, as well as de-escalating and resolving customer complaints in a satisfactory manner.

Key Responsibilities:

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  • Customer Support & Issue Resolution: Diagnose and resolve order, platform, and service-related issues with care and accuracy.","
  • Platform & Menu Guidance: Support customers in navigating the ordering platform, filters, and features.","
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Benefits:

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  • Flexible working arrangements available (full-time or part-time).","
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What You'll Need:

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  • Excellent communication and problem-solving skills.","
  • Ability to work independently and as part of a team.","
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Our Next Phase of Growth:

","We are entering an exciting period of expansion and are committed to delivering exceptional customer experiences. As a Customer Care Specialist, you will play a critical role in helping us achieve this goal.

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