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Chief Customer Service Officer

3 weeks ago

Mackay, Queensland, Australia beBeeCustomer Full time $90,000 - $120,000
Job Overview

The Chief Customer Service Officer will lead daily operations, mentor customer service team members, and collaborate with the Executive Manager to develop the team for exceptional customer experiences.

Key areas of focus include driving operational compliance and risk management through process optimization, championing proactive engagement strategies to grow branch assets and liabilities, and fostering a culture of continuous development.

This role is ideal for a natural leader passionate about helping customers achieve their financial objectives. The successful candidate will have experience in financial services, lending, or commercial banking, with skills to manage risk, ensure compliance, and coach teams to success.