Customer Service

2 days ago

Mackay, Queensland, Australia Harvey Norman Full time $45,000 - $60,000 per year

· Part Time Position

· Guaranteed base earnings

· Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Mackay Bedding Team is seeking a passionate, Customer Service / Operations Assistant to join them in delivering Great Service, Always to their customers.

In this role you will:

·  Actively manage Harvey Norman customer repairs & servicing

·  Keep our customers updated of the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer service

·  Assist with the department's admin duties including processing credit and debit invoices, claims, reconciliations, completing required finance paperwork following company procedures and reporting

·  Run weekly reports for repairs/service jobs as required by the Proprietor

·  Advise customers of arrival of stock and organise delivery as requested by the Proprietor

What we require:

·  Experience in (or ability to work in) a customer focused, successful retail business

·  Ability to think on your feet and manage your own work-flow with great organisational/prioritisation skills

·  Friendly, outgoing, approachable and work well as a team member

·  Ability to service customers while managing work tasks around their needs

·  Going above and beyond to provide exceptional customer focused problem solving

·  Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate

services

What we offer:

·  Generous staff discounts

·  Harvey Norman is a strong advocate of career progression with a wide support network for professional development

·  An environment where good performance is recognised and rewarded

·  A flexible and positive work environment

If this role exhilarates your passion for a new opportunity then please submit your application for consideration.

  • Customer Service

    2 weeks ago

    Mackay, Queensland, Australia Kirbyhvacr Full time

    OverviewCustomer Service Representative at Kirby HVAC&R Pty Ltd. This is a Full time job. Locations include Underwood (QLD), Castle Hill (NSW), Mackay (QLD), Brompton (SA), Smeaton Grange (NSW), Moorooka (QLD), Dubbo (NSW). Competitive Salary + Incentive Plan. Interesting & varied role with no 2 days the same; great work‑life balance with Monday to Friday...

  • Customer Service

    2 weeks ago

    Mackay, Queensland, Australia Kirbyhvacr Full time

    OverviewCustomer Service Representative at Kirby HVAC&R Pty Ltd. This is a Full time job. Locations include Underwood (QLD), Castle Hill (NSW), Mackay (QLD), Brompton (SA), Smeaton Grange (NSW), Moorooka (QLD), Dubbo (NSW). Competitive Salary + Incentive Plan. Interesting & varied role with no 2 days the same; great work‑life balance with Monday to Friday...

  • Customer Service

    3 weeks ago

    Mackay, Queensland, Australia & Hanson Group Pty Full time

    OverviewProvide our customers with a value-added experience, work collaboratively with our enthusiastic branch team to achieve exceptional service & results.About usLawrence & Hanson is Australia's most recognised electrical wholesaler. Our heritage is strong. Since 1886 we have been supplying electrical products to customers across multiple market sectors,...

  • Customer Service

    3 weeks ago

    Mackay, Queensland, Australia & Hanson Group Pty Full time

    OverviewProvide our customers with a value-added experience, work collaboratively with our enthusiastic branch team to achieve exceptional service & results.About usLawrence & Hanson is Australia's most recognised electrical wholesaler. Our heritage is strong. Since 1886 we have been supplying electrical products to customers across multiple market sectors,...

  • Customer Service Representative

    3 weeks ago

    Mackay, Queensland, Australia United Forklift and Access Solutions Full time

    Customer Service Representative – MackayAt United we encourage a flexible and healthy work-life balance for all our employees. Join United today and enjoy:5 weeks leaveReceive an additional 5-days Anniversary Leave each year on top of your 4 weeks Annual Leave.An Optional 9-day fortnight or Monthly Day OffDon't like working a typical 8am-5pm working week?...

  • Customer Service Representative

    2 weeks ago

    Mackay, Queensland, Australia United Forklift and Access Solutions Full time

    Customer Service Representative – MackayAt United we encourage a flexible and healthy work-life balance for all our employees. Join United today and enjoy:1. 5 weeks leave2. Receive an additional 5-days Anniversary Leave each year on top of your 4 weeks Annual Leave.3. An Optional 9-day fortnight or Monthly Day OffDon't like working a typical 8am-5pm...

  • Customer Service Representative

    2 weeks ago

    Mackay, Queensland, Australia beBeeCustomerService Full time $60,000 - $80,000

    Job OverviewWe are seeking a Customer Service Representative to deliver exceptional customer experience.Key ResponsibilitiesManage customer repairs and servicing effectively.Keep customers updated on the status of their repairs and ensure timely completion.Process invoices, claims, reconciliations, and finance paperwork efficiently.Run weekly reports for...

  • Customer Service Representative

    2 weeks ago

    Mackay, Queensland, Australia beBeeCustomerService Full time $60,000 - $70,000

    Job Opportunity:About the RoleWe are seeking a highly motivated Customer Service Representative to join our dynamic team.Key ResponsibilitiesManage customer repairs and servicing effectivelyProvide excellent customer service by keeping customers updated on the status of their repairsAssist with administrative tasks including invoice processing, claims...

  • Customer Service Ambassador

    1 week ago

    Mackay, Queensland, Australia beBeeCustomer Part time $70,000 - $120,000

    Customer Service ExpertWe're seeking a dedicated individual to fill the role of Customer Service Expert. As part of our dynamic team, you'll be responsible for delivering exceptional customer service, ensuring that every interaction is personalized and exceeds expectations.Your primary goal will be to build strong relationships with customers, understand...

  • Customer Service Manager

    3 weeks ago

    Mackay, Queensland, Australia BOQ Group Full time

    OverviewBOQ Group is seeking a Customer Service Manager to join the Retail Banking team in Mackay. This role leads day‑to‑day operations, coaches and motivates Customer Service Officers, and supports the Executive Branch Manager in developing the team to deliver outstanding customer experiences.Your focus will be on driving operational compliance and...