
AI Transformation Expert
7 days ago
Our forward-thinking approach revolutionizes the creative workflow landscape by partnering with global brands and agencies to drive AI-powered content services.
We continually develop new applications, platforms, and scalable patterns that unlock the GenAI-powered Content Supply Chain, acting as a dynamic innovation engine.
As an AI Engagement Manager, you will lead customer engagements, identifying business use cases, mapping them to Adobe solutions, and driving fast time to measurable value.
Key Responsibilities:- Drive enterprise-scale creative and marketing operations transformations using Adobe's Generative AI solutions.
- Establish trusted advisor relationships with customers by demonstrating expertise in generative AI applications and digital strategy aligned to their business objectives.
- Proactively handle customer issues and challenges, developing mitigation strategies before they impact project success or customer happiness.
- Build trust, confidence, and advocacy for the project/program team.
- Communicate progress and value to executives, maintaining enthusiasm for GenAI transformation efforts within a governance framework.
- Develop comprehensive GenAI and digital transformation strategies using Adobe's generative AI technologies/first-party models and third-party models.
- Collaborate with customer executives to define use cases, build requirements, and deploy solutions.
- Facilitate workshops and strategic planning sessions to help customers identify high-impact opportunities for generative AI implementation.
- Design scalable frameworks that integrate generative AI capabilities into customers' existing technology ecosystems and workflows.
- Create proof-of-concept implementations demonstrating the transformative potential of first-party and third-party AI offerings.
- Partner with C-suite executives to articulate vision, establish success metrics, and secure ongoing commitment for transformation initiatives.
- Monitor implementation progress against business goals, adjusting strategies to overcome adoption barriers and improve value realization.
- Drive solution adoption through enablement sessions and demonstrations, partnering with Customer Success Managers and Enablement resources.
- A minimum of 4-10+ years experience in business consulting, digital strategy, agile software development, enterprise software, AI/ML, cloud deployments, and data integration.
- A customer-centric approach prioritizing customer needs and expectations.
- A proven track record of leading successful digital transformation initiatives for enterprise clients.
- Passion for AI and understanding of Adobe Creative Cloud solutions.
- Knowledge of Adobe Experience Cloud solutions preferred.
- Ability to adapt to evolving product offerings and GTM strategies.
- Exceptional communication skills translating technical concepts into business outcomes.
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