AI Transformation Leader

6 hours ago

Sydney, New South Wales, Australia beBeeLeadership Full time $200,000 - $250,000
Lead AI Transformation Specialist

We are seeking a seasoned expert to accelerate AI transformation for our customers and the world. As a Senior Support Engineering Manager, you will lead a team of product experts who solve complex customer problems with deep industry knowledge and diverse skillsets.

Key Responsibilities:
  • Team Leadership: You will lead a team of product experts that drive accountability and attract top talent.
  • Customer Engagement: You manage customer relationships and act as an escalation point for Support Engineers.
  • Technical Readiness: Ensure your team has the technical skills required to provide an exceptional customer experience.
  • Innovation and Improvement: Participate in case triage meetings, identify automation resources, and implement process enhancements.
  • Cross-Functional Collaboration: Establish engagement strategies to promote effective collaboration across teams and organizations.

This role is flexible, allowing you to work up to 100% from home and grow your career with us. We empower every person and organization on the planet to achieve more by building trust and confidence through delivering a seamless support experience.

Benefits
  • Opportunity to work with cutting-edge technology
  • Flexible work arrangements
  • Chance to grow your career with a global organization

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