Luxury Experience Professional

4 days ago

Sydney, New South Wales, Australia beBeeLuxury Full time $100,000 - $120,000
Job Title

Job Title: Luxury Experience Manager

Job Overview

We are seeking an exceptional individual to play a key role in expanding and delivering our portfolio of luxury experiences. This position involves collaborating with carefully selected suppliers and trade partners, ensuring seamless execution of high-end tours, and enhancing our offerings for an international clientele.

This is a rare opportunity to blend creativity, strategy, and relationship management in a role that celebrates Sydney as a premier luxury destination.

Responsibilities
  • Itinerary Curation & Quoting
  • Respond to client inquiries and collaborate with discerning travellers to craft bespoke itineraries tailored to specific interests and budgets.
  • Balance creativity with meticulous attention to detail.
  • Prepare detailed proposals and pricing within defined budgets and timelines.
  • Ensure itineraries reflect Sydney's rich culture, history, and dynamic offerings.
  • Stakeholder & Relationship Management
  • Build and maintain strong relationships with key industry partners, including:
  • Inbound Tour Operators (ITOs), Wholesalers, Travel Agents, and Online Travel Agencies (OTAs)
  • Chief Concierges at Sydney's top hotels
  • Direct clients, ensuring a personalised and seamless experience
  • Tour Coordination & Logistics
  • Confirm tour bookings, issue invoices, and oversee all logistical arrangements.
  • Orchestrate flawless experiences with third-party providers, including transportation, dining, and exclusive events.
  • Maintain accurate records within our CRM platform.
  • Post-Tour Engagement & Quality Enhancement
  • Conduct follow-ups with guests and partners to gather insights and feedback.
  • Use feedback to continually refine and elevate the experience portfolio.
  • Encourage and manage guest testimonials across platforms such as TripAdvisor and Google Reviews.
Requirements
  • PREFERRED EXPERIENCE IN LUXURY TOURISM OR TRAVEL INDUSTRY.
  • Strong written and verbal communication skills.
  • Exceptionally strong time management and attention to detail.
  • Ability to work independently and proactively.
  • In-depth knowledge of Sydney's cultural, culinary, and hospitality landscape.
Why Join Us?
  • Be at the forefront of Sydney's luxury tourism industry.
  • Enjoy insider access to Sydney's most exclusive venues, events, and experiences.
  • Build an influential network across 5-star hotels, international travel partners, and premium lifestyle brands.
  • Contribute directly to the growth of a globally recognised luxury brand.

If you are passionate about creating world-class luxury experiences and thrive in a dynamic, fast-paced environment, we'd love to hear from you.

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