Operations Team Leader

3 weeks ago

Horsley Park, New South Wales, Australia Amazon Full time

About the Role

We are currently seeking an experienced Fulfillment Center Manager to join our team at Amazon. As a key member of our Customer Fulfillment team, you will be responsible for leading and developing a team of Section Managers and their direct reports in one of the following areas within the Fulfillment Center Operations: receive, stow, pick, pack or ship.

Your primary goal will be to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. This involves working closely with your peers to ensure all workflows run smoothly and that customer expectations are met, if not exceeded.

As a Fulfillment Center Manager, you will maintain Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site. You will also develop performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality.

In addition, you will collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives. You will partner with the management team to establish and maintain quality control standards.

Key responsibilities include:

  • Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site.
  • Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality.
  • Collaborating with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
  • Partnering with the management team to establish and maintain quality control standards.

About the Job Requirements

To succeed in this role, you will need to have a strong background in Operations, Supply Chain/Logistics, or a related field. You should have experience as a manager, involving sizable teams; you're a natural at motivating others around you and building strong relationships.

You should also demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes. Excellent communication skills, both verbal and written, are essential.

About the Benefits

This is a full-time opportunity with a competitive salary of $120,000 - $150,000 per annum, depending on experience. Additionally, you will have access to a range of benefits, including health insurance, retirement savings plan, and generous paid time off.

About the Company

Amazon is a dynamic and innovative company that values diversity and inclusion. We are committed to creating a workplace where everyone can thrive and reach their full potential.

About the Location

This role is based in Horsley Park, NSW, Australia. The shift pattern is based on 4 nights on and 3 nights off (Sunday to Wednesday or Wednesday to Saturday).

Estimated Salary: $135,000 per annum

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