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Wellbeing Support Professional
3 weeks ago
The role of a Wellbeing Support Professional is crucial in delivering services, programs and initiatives focused on wellbeing. As the primary point of contact for queries related to wellbeing, this position takes ownership of key processes and establishes and maintains systems and relationships to ensure effective service delivery.
Main Responsibilities:- Provide efficient coordination support for the delivery of wellbeing services, including employee assistance programs and professional supervision.
- Manage email inboxes on behalf of the team, responding promptly and professionally to enquiries about wellbeing.
- Support the Wellbeing Lead with budget management and take the lead on processing invoices in a timely manner.
- Foster positive relationships across internal teams and external partners, including supporting contract management of wellbeing providers.
- Assist with work program tracking and reporting, including governance reports, status reports and maintaining logs and registers.
- Other coordination support as required.
- Experience in administration, coordination or customer support.
- Confidence with financial processes, including processing a high volume of invoices.
- Strong attention to detail and time management.
- Excellent communication skills and customer focus, with the ability to work with diverse stakeholders.
- Ability to handle sensitive and confidential information with empathy and discretion.
- A background or interest in the delivery of wellbeing services.
- To be adaptable, open to learning, enjoy problem solving and have a great sense of humour.
This role offers opportunities for personal and professional growth, along with the chance to make a positive impact on people's lives. As a Wellbeing Support Professional, you will have the opportunity to develop your skills and experience, while contributing to a supportive and inclusive work environment.
What We Offer:We offer a range of benefits, including competitive salary, comprehensive training and development opportunities, and a dynamic and supportive work environment.