Luxury Fashion House Store Leadership Position

3 weeks ago


Sydney, New South Wales, Australia The Talent Mill Full time

About the Role

We are seeking a Store Director for our Flagship Sydney boutique, a renowned Italian Luxury Fashion House expanding its presence in Australia.

Key Responsibilities

  • Lead a team of Senior Client Advisors and Client Advisors, nurturing and developing them alongside the regional management team.
  • Set brand standards for exceptional customer service and drive sales to hit daily store targets and KPIs.
  • Design and implement business strategies to develop strategic KPIs, including conversion rate, cross-selling, and bags business development.
  • Ensure presentation and visual standards meet brand expectations and be a brand ambassador in the market.

About You

  • Luxury customer service background, preferably in RTW.
  • CRM and VIP building experience.
  • 5+ years of retail leadership experience in luxury fashion brands.
  • Strong passion for working with luxury brands.

What We Offer

Generous annual salary, individual and group commission structure, uniform provided, and exciting career opportunities with real growth prospects.



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