Luxury Fashion House Store Leadership Position
3 weeks ago
About the Role
We are seeking a Store Director for our Flagship Sydney boutique, a renowned Italian Luxury Fashion House expanding its presence in Australia.
Key Responsibilities
- Lead a team of Senior Client Advisors and Client Advisors, nurturing and developing them alongside the regional management team.
- Set brand standards for exceptional customer service and drive sales to hit daily store targets and KPIs.
- Design and implement business strategies to develop strategic KPIs, including conversion rate, cross-selling, and bags business development.
- Ensure presentation and visual standards meet brand expectations and be a brand ambassador in the market.
About You
- Luxury customer service background, preferably in RTW.
- CRM and VIP building experience.
- 5+ years of retail leadership experience in luxury fashion brands.
- Strong passion for working with luxury brands.
What We Offer
Generous annual salary, individual and group commission structure, uniform provided, and exciting career opportunities with real growth prospects.
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