Customer Service Representative
2 weeks ago
Supagas is a dynamic and rapidly expanding leader in the supply of cylinder gases, including LPG, Industrial Gases, Hospitality Gases, Medical Gases, and Helium.
We are committed to safety and our vision is THINK SAFE, WORK SAFE, LIVE SAFE. Our company is driven by our unwavering customer service ethos and excellent product quality.
The RoleWe are seeking an enthusiastic, confident, and dynamic Customer Service Officer to join our Sunshine Coast Branch. This is a full-time, fixed-term position for 6 months.
Key Responsibilities- Cultivate and promote a 'Yes We Can' attitude to ensure both internal and external customer satisfaction.
- Handle a high volume of incoming calls, processing orders, and addressing customer inquiries.
- Assist in converting incoming phone and email inquiries into Branch Sales.
- Exceed customer service expectations by providing exceptional support to operations.
- Address customer queries and manage accounts promptly and professionally.
- Offer customers accurate product, service, and procedural information.
- Ensure precise setup of new customer accounts.
- Process credit card payments as needed.
- Provide support to Operations and Sales teams.
- Work in a friendly and supportive team environment where collaboration thrives.
- Participate in our company reward and recognition program.
- Access professional learning and development opportunities to advance your career.
- Enjoy avenues for career progression within our growing organisation.
- Benefit from our Employee Assistance Program and Wellbeing initiatives aimed at supporting your overall health.
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