Customer Service Representative

2 weeks ago


Gold Coast, Queensland, Australia Interstate AC Service Full time

CustomerRepresentative

We are looking for a few Customer Service Representatives to join our team of incredible people. Sitel Grouppartners with the world's best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers. We want people who have an excellent personality, empathy and strong work ethic.

Our people are our greatest asset. Once you join our team, we invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals.

Primary Job Responsibilities

About You

You have the ability to multi-task
You are eager to advance your career with a reliable company
You can problem solve with a can-do attitude
You enjoy working with a team as well as independently
You are 18+ years of age
You have a high school diploma (higher education preferred)
You pass a criminal background check

About The Job

Handle inbound service calls
Drive customer satisfaction through voice, chat, and/or email communications
Navigate through multiple systems
Ongoing training and skill development

About The Benefits

Growth opportunities through various development programs
SitelFit wellness program
Job stability
Life-long skills and experience
Excellent work culture

Education

High school diploma or equivalent

Experience Target

Call Center experience a plus

Specialized Certifications

Customer Service Representative

Job Segment: Customer Service Representative, Call Center Representative, Social Media, Call Center, Customer Service, Marketing

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