
Customer Service Leadership Specialist
3 days ago
We're seeking a skilled professional to excel in customer service coaching. This role involves empowering team members to deliver exceptional customer experiences through effective coaching and training.
Key Responsibilities:- Develop and implement coaching strategies to enhance customer service capabilities.
- Collaborate with leaders and team members to embed best-practice coaching and training.
- Serve as a trusted advisor, leveraging data and feedback to drive performance improvement.
- Design and deliver impactful coaching and training programs both virtually and in person.
- Mentor junior coaches and contribute to the evolution of our coaching frameworks.
- Analyze opportunities for growth and develop strategies to embed a strong risk and compliance culture.
- Proven experience in coaching, training delivery, and performance assessment.
- Influence senior stakeholders to inform strategic direction.
- IDentify performance trends and set relevant business focus areas and metrics.
- Effective communication and stakeholder management skills.
- Experience using data and feedback to shape performance.
- A track record of driving service excellence and capability uplift.
This is an opportunity to make a significant impact on our team's success by developing and implementing coaching strategies that drive customer satisfaction and loyalty.
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Customer Services Leadership Role
5 days ago
Perth, Western Australia beBeeCustomerCentric Full time $90,000 - $120,000Job DescriptionAs we expand our digital offerings and consulting services, this role will define and deliver a customer-centric approach to services strategy. Building on existing relationships and identifying new opportunities for partnership, this Senior Manager will lead and mentor teams across the region.Lead and mentor multifunctional teams to foster a...
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Leadership Opportunities in Customer Service
6 days ago
Perth, Western Australia beBeeCustomerService Full time $90,000 - $120,000Residential Customer Service Team Leader OpportunityWe are seeking a motivated and people-focused leader to join our team as a Residential Customer Service Team Leader. In this role, you will be part of our site's leadership team - working collaboratively to support our on-site team, foster a positive and high-performing culture, and contribute to the...
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Customer Service Specialist
3 days ago
Perth, Western Australia beBeeCustomer Full time $60,000 - $80,000Customer Service SpecialistWe are seeking an experienced Customer Service Specialist to join our team. In this role, you will be responsible for delivering exceptional service to our rental guests by guiding them through the vehicle handover and return process.You will complete rental contracts, sell ancillary products, and provide vehicle demonstrations.You...
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Customer Service Specialist
7 days ago
Perth, Western Australia beBeeCustomerService Full time $86,960 - $98,720Customer Service Specialist Role OverviewAs a key contact for our clients, you will play a pivotal role in delivering exceptional customer experiences and building lasting relationships. Your primary responsibilities will include managing bookings, providing pricing and service options, and keeping clients informed about the status of their orders.To excel...
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Customer Service Specialist
6 days ago
Perth, Western Australia beBeeCustomerService Full time $70,000 - $95,000Job DescriptionWe are seeking a highly skilled and motivated Customer Service Specialist to join our team. As a key member of our customer service department, you will play a vital role in delivering exceptional customer experience by providing timely and effective support to our customers.The ideal candidate will have excellent communication and...
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Customer Service Specialist
3 days ago
Perth, Western Australia beBeeCustomerSupport Full time $90,000 - $120,000Customer Support Role OverviewWe're seeking a skilled Customer Support Specialist to join our collaborative team.This role involves resolving customer inquiries via phone, email, and web chat in a timely and professional manner.Key responsibilities include:Providing exceptional customer service by addressing concerns and resolving issues...
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Customer Service Specialist
1 week ago
Perth, Western Australia beBeeSupport Full timeAbout the Job\As a Customer Service Specialist, you will be responsible for delivering exceptional customer experiences across various touchpoints. This includes handling customer inquiries, resolving issues, and providing personalized support to ensure customer satisfaction.\About You\We are looking for a skilled and empathetic individual who can work...
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Customer Service Feedback Specialist
1 week ago
Perth, Western Australia beBeeCustomerService Full timeCustomer Service Feedback Specialist Job DescriptionThis role involves visiting retail outlets to assess customer service quality and providing detailed feedback to our clients.
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Customer Service Specialist
3 days ago
Perth, Western Australia beBeeCustomer Full time $72,000 - $108,000This is an exciting opportunity to develop your customer service skills in a fast-paced work environment. As a specialist, you will be responsible for delivering exceptional experiences and managing customer needs through various communication channels.Main ResponsibilitiesProvide outstanding service and manage inquiries via phone, email, and live...
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Customer Service Specialist
3 days ago
Perth, Western Australia beBeeCustomerService Full time $58,000 - $88,000About The PositionWe are seeking a dedicated and enthusiastic individual to join our team as a customer service specialist.This role involves working closely with colleagues to deliver exceptional customer experiences, providing expert advice on our range of products and services, and promoting the company brand.The ideal candidate will be flexible and able...